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| Privacy Policy This Privacy Policy describes the information we collect and how we use that information. Frieds Family Restaurant and General Store takes the privacy of your personal information very seriously and will use your information only in accordance with the terms of this Privacy Policy. We will not sell or rent your personal information or a list of our customers to any third party. This is a Privacy Policy as it applies to consumer visitors. This Privacy Policy is valid from the time you visit our web site. If our information practices change in the future, we will only use data collected from the time prior to the policy change. We will contact you before we use your data for these new purposes and offer you the ability to opt out of these new uses. For web site visitors who make purchases...
When you make a purchase we collect your name, company name, contact information, profile, preference information, and credit card information. We collect information about your current purchase and we keep information on your purchase history. This information is used only by us! The information is used to support your interaction with our site, to deliver your purchases, and to contact you again about other services and products we offer. Uses of Information...
We use the information such as addresses, phone numbers, and emails we collect about you in order to: - Provide customer service
- Process your transaction(s)
- Improve our products and services
If you supply us with your telephone number, you may receive telephone contact from us with information regarding orders you have placed, potential future orders, new products, and services. If you supply us with your email address, we use your email address to confirm your online order and send you a shipping notification. Please note, users cannot opt out of these last two forms of communication, the online confirmation and shipping notification. They are for the benefit of the user and are in no way promotional. If you do not wish to receive mailings, phone calls, or emails from Frieds Family Restaurant and General Store in the future, please let us know by sending an email to frieds@friedsfamilyrestaurant.com. Shipping Policy/DELIVERY POLICY...
For the products from the restaurant...First, we freeze our soup so it is fresh frozen; then we pack it in specially insulated packaging that keeps food safe and delicious. We ship it and it arrives ready to heat, eat and enjoy. The same shipping days apply to all products shipped from the general store. Due to the perishability of our product, we ship on Monday, Tuesday, Wednesday and (Thursday if "Next Day" is selected). No orders are shipped on Friday, Saturday or Sunday. If orders are received after 3:00 EST, they will be shipped on the next "shipping" day. This assures delivery prior to the weekend. Shipping Guidelines: - We ship on Monday, Tuesday, Wednesday and (Thursday if "Next Day" is selected). No orders are shipped on Friday, Saturday or Sunday. (No P.O. boxes please.)
- Please call to learn about special shipping options: (701-667-1127)
- All orders must be received by 3:00 PM (EST) for same day processing. Orders received after 3:00 PM (EST), will be processed on the next "shipping" day.
- If you place an order with an incorrect address (including Zip Code, Suite, Floor, or Apartment), UPS imposes a $10 correction fee. This will be billed to you.
Refund Policy...
All sales are final. No refunds. Security...
Frieds Family Restaurant and General Store is committed to handling your information with the highest security standards. The security of your personal information is important to us. We maintain physical, electronic, and procedural safeguards to protect your non-public personal information. Authorize.Net is used to verify your credit card billing information, in order to ensure that the user is the person identified on the credit card and to insure against fraud. We also have secure socket layer technology in place for when sensitive information is entered, such as when you fill out your online order form. If you have any questions about this Privacy Policy or Frieds Family Restaurant and General Store's information practices, you can contact us by: - Calling:
701.667.1127 - Emailing:
frieds@friedsfamilyrestaurant.com - Writing:
Frieds Family Restaurant and General Store
1010 Boundary Street
Mandan, ND 58554
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